If you are brand new to Severn Trent Water, we have a few tips to get you started.
You can let us know you are moving home anytime, provided it’s not more than 28 days in the future, so you don't need to wait to move in to let us know.
I have a water meter, should I take a reading?
How do I read the meter?
What if I can’t read my meter on the day I move in?
Don’t worry if you can’t read the meter on the day, we’ll estimate the start reading for you.