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About your account & bill

Manage your account and bills quickly and simply with our online services.

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We have many options to make it easy to pay your bill and manage your account.

  • If you're struggling to pay your bill, we can offer advice and support. There is also independent advice available.
  • You can ask to set up a password so that if someone visits you from Severn Trent Water, you can be sure they are genuine.
  • Our little helpers have top tips to help you save water and protect your home from nasty drain blockages - watch the videos now!
  • We have some quick and easy tips to help you to save water around your home.