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Get in touch

If you have a query or problem, we are happy to help. Get in touch using the details below.

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Emergencies 

0800 783 4444

(24hr)

Billing

03457 500 500

(Mon - Fri, 8am-8pm,
Saturday 8am - 1pm)

Write to us

Other useful numbers

Severn Trent Water Ltd

Customer Relations
PO Box 5310
Coventry
CV3 9FJ

 

If you have a billing or general query which is not an emergency you can visit our help section

Water meters

0345 7090 646

 

Caller ID checks

0345 604 1655

 

Water/sewer records

03456 016 616

 

Developers

 0800 707 6600

 

Business enquiries

02477 715000